Terms and Conditions

1. Information We Collect

We may collect:

• Name and contact information
• Billing and shipping details
• Uploaded photos and personalization content
• Device and browser information
• Website usage data

Payment information is processed by third-party providers. We do not store full card details.

2. How We Use Information

We use information to:

• Create and deliver personalised products
• Process payments
• Provide customer support
• Improve our services
• Monitor website performance
• Conduct marketing and advertising activities

We do not sell personal information.

3. Cookies and Tracking

We may use cookies and tracking technologies including analytics and advertising tools. You can manage cookie preferences through your browser settings.

4. Data Sharing

We may share information with trusted service providers including payment processors, printing partners, hosting providers, and analytics platforms. These providers only receive information necessary to perform their services.

5. Data Security

We implement reasonable safeguards to protect personal information. However, no system can guarantee complete security.

6. Data Retention

We retain information as necessary to provide services and comply with legal obligations.

7. Your Rights

You may request access, correction, or deletion of your personal information by contacting us at: hello@letsimagineastory.com

8. Children's Information

Our services are intended for adults purchasing products for children. We do not knowingly collect information directly from children.

9. Contact

For privacy inquiries, contact: hello@letsimagineastory.com